- What information do we collect about you?
- Ask a question and product reviews
- Sign Up For Special Offers
- Refer a friend
- Contact forms and email links
- How do you get my consent?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- Age Of Consent
- How to contact us
We will never sell, exchange or otherwise distribute or make public your personal information.
Our store is powered by Woo Commerce Software. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Our store is hosted on a dedicated hosting service provided by Heart Internet
Your data is stored through WordPress, Heart Internet’s data storage, databases and the general WordPress application. They store your data on a secure server encrypted behind a firewall.
Mr Trev Emporium only holds the very minimum information required to service you and your order. Mr Trev Emporium’s servers do not hold any information regarding your payment methods. For added security, any payment method information that you impart with whilst purchasing goods are encrypted and not viewable to anyone else at any stage.
What information do we collect about you?
We collect information about you when you register with us or place an order for products such as your name, telephone number, address and email address to fulfil your order.
When you browse our store, we may also receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products, special offers, discounts and other updates.
We also collect information when you voluntarily use our site to ask a question, sign up to our special offers, refer a friend to the site or open an education account.
We may also collect information with your consent if you use our contact form to email us or send an email directly to us at firstname.lastname@example.org
Website usage information is collected using Cookies to provide you with the best possible service. We will never collect sensitive information about you without your explicit consent.
Ask a question and product reviews
Should you choose to add a comment to our website when “asking a question” or “adding your own reviews”, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address (only when you add a product review) and the date that you submitted the comment. Should you wish to leave your telephone number when “asking a question” relating to your product, we may contact you via phone to help you with your enquiry. The information that we collect is only used to identify you as a contributor to the comment of the respective post and is not passed on to any third party. Only your name will be shown on the customer-facing website and your personal data will always be protected. Your comment and it’s associated personal data will remain on this site until we see fit to remove it. Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you commented with.
Sign Up For Special Offers
If you choose to sign up to our special offers, you consent to receiving email marketing from us. The information you submit when you join our email newsletter will be stored within our website’s own database. Your information will remain within our website’s database for as long as you continue to use our services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email.
Refer a friend
If you choose to refer friends to the site, you give us consent to send an email to your friend(s). The name(s) and email address(es) that you submit of your friend(s), along with your message, will only be used to send an email to the recipient(s). We do not store your friend(s) data on any database because of this referral, and your friend(s) have not been subscribed to anything at all, nor their details passed on to anywhere at all. Instead the data will be collated into an email and sent to the recipient securely. We will only process information if the recipient(s) chooses to contact us and sign up to our site.
Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link (sending an email directly to our email email@example.com), the data that you supply will be stored by this website and will not be passed to any third party.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only by manually accepting our terms and conditions on the checkout page.
If we ask for your personal information for a secondary reason, like email marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We will always let you know when we collect your personal information when you browse our site and what we do with it.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. Mr Trev Emporium only holds the minimum information required to complete your order. You will receive email notifications to process your order. We may contact you via email to request a product review.
We use your information collected from the website to personalise your repeat visits to our website.
Mr Trev Emporium will not share your information for marketing purposes with companies outside of Mr Trev Emporium website.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. This may also include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.
We would like to send you information about products and services that may be of interest to you. If you have consented to receive email marketing, you may opt out at a later date as all marketing emails will include details of how to opt-out / unsubscribe. We will not send any unsolicited commercial email also known as spam nor your email will be passed on to any third party.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us here.
When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email us firstname.lastname@example.org
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. The personal information that we hold will be held securely in accordance with our internal security policy and the law.
If you wish for us to delete your account (which holds all your information including your history of orders with us) we can do so at your request. Alternatively, you can delete your account yourself by signing in to your account, go to “Your Profile” and under ‘Account Details’ click “Delete profile” to delete your account.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, if you choose to do this, some of our website features may not function as a result. Alternatively, you can disable the cookies that we use on our site by clicking our cookie settings here.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, Instagram and Google have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.
Here is a list of third party providers we use:
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with highest level of encryption algorithms.
We will report any unlawful data breach to all relevant persons and authorities if it is apparent that personal data stored in an identifiable manner has been stolen.
Age Of Consent
By using this site, you represent that you are at least the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you are under 18 years of age you must obtain parental consent before posting a comment on our website or joining our email newsletter. You should avoid entering personally identifiable information to the actual comment field that you submit on our website or the body of the email when you contact us via email.
We are committed to protecting your privacy in strict accordance with the EU General Data Protection Regulation (GDPR) and UK Data Protection Act 1988 (DPA).
How to contact us
By email using our contact form here